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Frequently Asked Questions

How do I find the right bra size?

Use a soft tape measure to follow our step-by-step guide—measuring your bust and underbust to find the perfect band and cup size. We recommend re-measuring every 6–12 months, as body changes can affect fit.

What if I don't know my size?

Check our Size Checker page for detailed charts, or reach out to our support team with your measurements—we’re here to assist!

How should I care for my lingerie?

Hand-wash in cold water with a gentle detergent, reshape, and hang dry—never tumble dry. This maintains shape and elasticity.

How often should I replace my bras?

Rotate between 3–6 bras, and replace them every 6–12 months. Using multiple hook settings helps extend their lifespan.

Frequently Asked Questions

What’s your return and exchange policy?

You can return or exchange unused items (with tags) within 60 days. Please check our Returns page for details on hygiene rules and sale items.

When will my order arrive?

We will deliver in 3–5 working days.

Can I include a gift note/discreet gift wrapping?

Yes. At checkout, select "Gift Options" to add a personalized note and choose discreet packaging—ideal for surprises!

Can I edit or cancel my order?

Need to change your order? Just contact us within 12 hours of placing it. Once it’s dispatched, we can help with returns instead.

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